Itadakimasu

My customer survey feedback to Apple

This order still never arrived, and the tracking number just disappeared from UPS. UPS lost it, but the manner in which they lost it and the way their customer service handled it was totally hilarious except it was happening to me which sucked. Anyway, your order page still just says “Scheduled for delivery on September 3” or something along those lines and this thing is just lost and the tracking number defunct. This was for a small purchase. If it was something expensive, my anger would be quadrupled. You, reader of this message, have the power to make this better. Don’t believe anyone who says you don’t. Apple should have a weekly phone call with UPS with a list of packages that have “disappeared” and make them explain themselves. This is clearly not happening today. Start caring!